IT support & AI integration specialist · Onboarded 1,000+ staff (Homebridge→CMG) · ex-TEKsystems (contract)
Roseville, California, United States
Work formatHybridRemoteEverything above is an outside read of where you've been. This is the one block you write yourself — the direction you're steering toward.
Record shows hands‑on IT onboarding and L1 help desk contracts (Modis, TEKsystems), short device‑repair work (Granite Data Solutions), and a current self‑reported QA/testing contract at Wipro. The dispatch/IT micro‑venture suggests comfort with small‑business Google Workspace setup and basic logistics ops.
Career trajectory
Read purely by the companies on record — the same shortcut a recruiter takes.
IT onboarding (contract)
UNCONFIRMED
L1 help desk (contract)
UNCONFIRMED
device repair (short stint)
UNCONFIRMED
founder / operator
UNCONFIRMED
QA/tester (part‑time)
UNCONFIRMED
Arc moves from entry‑level contract IT roles to a brief founder/operator phase, then into a current self‑reported part‑time testing contract. Scope is practical but with short engagements.
↗ Mixed⚠Every step is self‑reported with limited third‑party corroboration; confirm the current Wipro contract and the 1,000+ onboarding claim.
Testing Gmail‑related AI responses as a part‑time contract tester with Wipro and documenting actionability feedback.
I help teams stand up and scale day‑one IT access smoothly — from account provisioning and device setup to the small mechanics (email signatures, distro lists, MFA) that remove first‑week friction. I’m comfortable triaging L1 tickets and closing loops in ServiceNow and the Microsoft 365 stack. I’ve also migrated small trucking shops from personal Gmail to Google Workspace and set basic dispatch ops. If you need hands‑on help to get users onboarded, cut first‑contact resolution times, or move a small team onto Workspace, I can jump in.
›Plan and run a 1,000+ user onboarding wave step‑by‑step
›Set up Google Workspace for a 5–20 person small business
›Build an L1 help desk playbook around first‑contact resolution
Early-footprint IT professional anchored by a LinkedIn record: contracts with Modis (IT onboarding) and TEKsystems (L1 help desk), plus a short device-repair stint at Granite Data Solutions. Self-reported onboarding of 1,000+ staff during the Homebridge→CMG transition stands out as the clearest scale marker. In 2025–26, ran a micro‑venture, “Saunders Dispatching and IT,” combining freight dispatch with small‑shop Google Workspace migrations. Independent locality corroboration comes from a Google Cloud Community post about living in Downtown Roseville. Key gaps remain: no third‑party proof for the current Wipro contract, no visible city license/FBN for the trade styles, and no public verify URLs for Coursera certificates.
An outside read of the profile based on available evidence — what's strong, the one thing to tighten, and what else surfaced.
This reads as an early‑career, hands‑on IT support contractor with short engagements in onboarding, help desk, and device repair, plus a brief logistics/IT micro‑venture. The clearest concrete scale is the self‑reported 1,000+ staff onboarding during the Homebridge→CMG transition. A Google Cloud Community post lightly corroborates Roseville residency. Verification gaps remain around the current Wipro assignment, city/FBN filings for the trade styles, and certificate verify links.
Multiple short contracts across onboarding, help desk, and device repair show practical exposure; the 1,000+ staff onboarding claim is a notable scale marker (self‑reported).
Multiple contract roles since 2023
Self‑reported Modis (IT onboarding), TEKsystems (L1 help desk), and Granite Data Solutions (device repair).
Clear locality anchor
Forum post from handle “tracysaunders” cites living in Downtown Roseville.
Startup attempt
Ran “Saunders Dispatching and IT” in 2025–26 combining dispatch ops with Google Workspace migrations.
Wipro contract, city/FBN filings, and Coursera verify links lack independent confirmation — request references, license/FBN copies, and certificate URLs.
Brand-name collision risk (Saunders IT) Two unrelated companies trade as “Saunders IT” (Alabama; Brisbane, AU), which could confuse local customers.
Granite Data Solutions is Sacramento‑metro based Company location at McClellan Park aligns with the subject’s short 2024 stint.
Forum locality corroboration Google Cloud Community self‑intro mentions Downtown Roseville.
Web sources + resume claims · 5 roles need confirmation
Wipro — Contract Tester (Part‑time)
0 of 1 · Ask →Jun 2026 — Present
Self‑reported testing of Gmail-related AI responses and actionability analysis.
Saunders Dispatching and IT — Owner / Dispatcher
0 of 1 · Ask →Feb 2025 — Feb 2026
Self‑reported dispatch services and Google Workspace migrations for small trucking firms; no public license/FBN found in this sweep.
Granite Data Solutions — Android Tablet Repair Technician
0 of 1 · Ask →Aug 2024 — Sep 2024
Short device-repair stint; company operates from McClellan Park (Sacramento metro), matching geography context.
TEKsystems — Information Technology Help Desk (Contract)
0 of 1 · Ask →Jul 2023 — May 2024
Self‑reported L1 support for Acrisure via TEKsystems; tools included ServiceNow and Microsoft 365 ecosystem.
Modis — IT Onboarding Specialist (Contract)
0 of 1 · Ask →Mar 2023 — May 2023
Self‑reported contract focused on high‑volume onboarding during a lender transition.
Each read carries a compliment and a tension, with its proof right beside it. It gets sharper as you go.
“I am now living in Downtown Roseville, so still pretty close.”
Google Cloud Community — Introduce Yourself (Workspace Q&A)
Coursera
Google IT Support Professional Certificate · 2021–2021
Verification would require holder‑shared coursera.org/verify/... link; not provided.
Coursera
Google AI Professional Certificate · 2026–2026
Verification would require a shareable verify link or badge; not provided.
volunteer (self‑reported)
The Rock of Roseville — Food PantryGOVERNMENT FILINGS (6)
PRESS & INTERVIEWS (7)
CORPORATE & PRODUCT (8)
VERIFICATION CHECKS — RAN CLEAN (3)
SOCIAL & DIRECTORIES (4)
Tracy Saunders works as Contract Tester (Part‑time) at Wipro, based in Roseville, California, United States.
Tracy Saunders is an IT support and AI integration specialist known for onboarding 1,000+ staff (Homebridge→CMG) and launching Saunders Dispatching and IT.
Testing Gmail‑related AI responses as a part‑time contract tester with Wipro and documenting actionability feedback.
Tracy Saunders has worked at 5 companies on record:
Skills listed on Tracy Saunders's profile: IT support specialist. I help teams stand up and scale day‑one IT access smoothly — from account provisioning and device setup to the small mechanics (email signatures, distro lists, MFA) that remove first‑week friction. Can teach: Plan and run a 1,000+ user onboarding wave step‑by‑step; Set up Google Workspace for a 5–20 person small business; Build an L1 help desk playbook around first‑contact resolution.
Tracy Saunders is open to IT helpdesk contracts, Google Workspace migrations, QA/testing gigs and Roseville‑area onsite support. Preferred work format: hybrid and remote.
Tracy Saunders's education:
Quotes from Tracy Saunders on record:
Tracy Saunders's public sites and channels:
Community and volunteer work on record:
This profile is assembled from 25 public sources, last aggregated 2026-09-11. Every fact carries a label: Verified (backed by two or more independent sources), Vouched (confirmed by a person who worked with them) or Self-reported. It is a public-source professional profile, not a background check.
Controlled by Tracy Saunders
A registered account is linked to this profile — a living profile a real person maintains, not a passive scrape.
