Account & Supplier Risk Investigator · promoted from Senior Advocate at Expedia · ex‑JPMorgan Chase
Springfield, Missouri, United States
Work formatOfficeHybridRemoteEverything above is an outside read of where you've been. This is the one block you write yourself — the direction you're steering toward.
Evidence shows hands‑on investigations into ATO/supplier/payment fraud with SQL/Splunk/OSINT at Expedia, plus prior dispute/chargeback and fraud‑signals exposure at JPMorgan and USAA via TTEC. The trajectory fits analyst/investigator roles in fraud/risk/trust & safety.
Career trajectory
Read purely by the companies on record — the same shortcut a recruiter takes.
banking specialist (USAA)
UNCONFIRMED
licensed P&C agent (USAA)
UNCONFIRMED
account representative II
UNCONFIRMED
senior advocate (lead)
UNCONFIRMED
risk investigator
UNCONFIRMED
Moves from customer banking/insurance operations into disputes/chargebacks, then into travel support and on to a specialized fraud/risk investigator role.
↗ Ascending⚠All milestones are self‑reported on LinkedIn without third‑party confirmations.
I investigate account takeover and supplier/payment fraud at Expedia Group, using SQL/Splunk/OSINT and mentoring peers on evidence and QA.
I help teams triage and investigate account takeover, credential compromise, and supplier/payment fraud — from signal gathering to evidence thresholds and escalation. I’ve handled disputes and chargebacks, built coaching/process improvements, and used SQL/Querybook, Splunk, Tableau, and OSINT to surface patterns. If you’re building fraud playbooks in travel or financial services, I can share what works in practice and where false positives hide.
›ATO triage and escalation rubric
›Writing SQL/Splunk queries for fraud patterns
›Redacting and documenting case evidence for QA
Practitioner profile focused on fraud, risk and customer operations. The strongest anchor is an internal promotion path at Expedia Group from Senior Advocate (Lead) to Account and Supplier Risk Investigator I. Prior roles include Account Representative II at JPMorgan Chase and banking/insurance support roles at USAA via TTEC. Public AI side projects (“Eidolon” and “Egregore”) are described on LinkedIn, but no public repos or domains tie them to the subject; multiple unrelated “Egregore” orgs exist. Outside LinkedIn comments on fraud/AI topics, there is little third‑party footprint or press — an early, low‑footprint profile.
An outside read of the profile based on available evidence — what's strong, the one thing to tighten, and what else surfaced.
This reads as a practitioner fraud/risk investigator in travel with a deep customer‑ops foundation. The internal promotion at Expedia and prior JPMorgan/TTEC stints show relevant exposure to disputes, chargebacks, and ATO signals. Outside self‑reported LinkedIn details and a few thoughtful LinkedIn comments on fraud/AI, the external footprint is thin; side projects appear early‑stage without public repos.
Recent investigator role at Expedia Group plus disputes/chargebacks exposure at JPMorgan and USAA contexts suggests hands‑on, operational depth.
Current Expedia role
Listed as Account and Supplier Risk Investigator I with concrete detection/tooling details.
Prior financial ops exposure
Handled disputes/chargebacks and ATO indicators at JPMorgan; fraud patterns at TTEC/USAA.
Signals of craft interest
Public comments on fraud/AI topics show engagement with the space.
Employment and projects are LinkedIn‑only; no independent bios, press, or repos tie to the side projects despite name collisions.
Rare surname with variant risk “Butterbaugh” is uncommon and close to “Buterbaugh,” which can create search noise.
Egregore naming collisions Multiple unrelated ‘Egregore’ projects exist, clarifying no tie to the subject.
Springfield, MO context Springfield is the county seat of Greene County, matching the profile’s stated location.
Registry venues identified Direct checks would run via Missouri SOS, Case.net, and Greene County property/recorder portals.
Web sources + resume claims · 3 roles need confirmation
Expedia Group — Account and Supplier Risk Investigator I
Vouched2024-07 — Present
Investigates ATO/credential compromise and supplier/payment fraud; uses SQL (Querybook), Splunk, Tableau, OSINT; mentors, documents evidence and QA.
Expedia Group — Senior Advocate (Lead)
Vouched2022-08 — 2024-07
Handled complex escalations and incident bridge support; Amadeus GDS expertise; led coaching and process improvements; compiled Salesforce error reports.
JPMorgan Chase & Co. — Account Representative II
0 of 1 · Ask →2021-08 — 2022-06
Business credit card servicing; fraud holds/claims intake, disputes/chargebacks; routed ATO indicators to Fraud; exposure to crypto fraud and elder abuse.
TTEC — Licensed Property & Casualty Insurance Agent
0 of 1 · Ask →2018-03 — 2021-06
Bound/serviced auto, renters, homeowners, VPP for USAA members; 49‑state licensure (except MA); used LexisNexis, CLUE, MVR; top‑quartile MSAT runs cited.
TTEC — Senior Banking Specialist
0 of 1 · Ask →2015-03 — 2018-03
USAA deposits servicing; fraud pattern recognition, KYC/AML/OFAC reporting; Fiserv, Citrix, IBM AS/400, PowerShell; launched Deposits chat channel.
Self‑described AI project exploring approvals/evidence review guardrails; currently only referenced on LinkedIn.
LinkedIn‑hosted document outlining an approach to human‑in‑the‑loop approvals and evidence checks for AI agents.
Each read carries a compliment and a tension, with its proof right beside it. It gets sharper as you go.
“China does a lot of business on WeChat, and Korea uses Naver. Why not meet customers on their own platforms?”
“During sessions like these, we don’t use any AI… the tools accelerate us but the code is still ours.”
“Congratulations on the closure you helped bring to his victims…”
“Thank you, Addy I needed to hear this today.”
Hollister High School
High School Diploma · 2002–2006
GOVERNMENT FILINGS (4)
PRESS & INTERVIEWS (4)
CORPORATE & PRODUCT (4)
VERIFICATION CHECKS — RAN CLEAN (5)
SOCIAL & DIRECTORIES (5)
Jonah Butterbaugh works as Account and Supplier Risk Investigator I at Expedia Group, based in Springfield, Missouri, United States.
Jonah Butterbaugh is a fraud investigator known for ATO and supplier risk work at Expedia Group.
I investigate account takeover and supplier/payment fraud at Expedia Group, using SQL/Splunk/OSINT and mentoring peers on evidence and QA.
Jonah Butterbaugh has worked at 3 companies on record:
Projects and ventures Jonah Butterbaugh is behind:
Skills listed on Jonah Butterbaugh's profile: fraud investigator. I help teams triage and investigate account takeover, credential compromise, and supplier/payment fraud — from signal gathering to evidence thresholds and escalation. Can teach: ATO triage and escalation rubric; Writing SQL/Splunk queries for fraud patterns; Redacting and documenting case evidence for QA.
Jonah Butterbaugh is open to fraud‑ops collaborations, risk analytics chats, trust & safety roles and OSINT tooling exchanges.
Jonah Butterbaugh's education:
Quotes from Jonah Butterbaugh on record:
Jonah Butterbaugh's public sites and channels:
This profile is assembled from 20 public sources, last aggregated 2026-09-18. Every fact carries a label: Verified (backed by two or more independent sources), Vouched (confirmed by a person who worked with them) or Self-reported. 2 colleague confirmations are on record. It is a public-source professional profile, not a background check.
Controlled by Jonah Butterbaugh
A registered account is linked to this profile — a living profile a real person maintains, not a passive scrape.
